T&Cs

My Team Shop, part of Aficionado Distribution LTD is a UK Teamwear supplier to other Businesses, Universities, Sports Clubs and Colleges. All orders placed with Aficionado Distribution LTD through My Team Shop are accepted on the basis that you are a business customer. My Team Shop, as part of Aficionado Distribution LTD, accept that if you do not provide a company name that you are a sole trader and will only supply you solely on a business to business relationship basis. As a result My Team Shop, part of Aficionado Distribution LTD does not fall under such consumer based acts as the sales of goods act 1979 or Distance selling regulations 2014.

Our Website and any Quotes we provide will only offer Trade on a Business to Business Basis

VAT

Any separate quotes provided directly will detail VAT (Valued Added Tax) in full where applicable. Our VAT Number is displayed in our footer and therefore we must charge VAT where applicable.

Carriage

All carriage costs will also be displayed on any quotation provided by My Team Shop part of Aficionado Distribution LTD. Carriage costs will vary depending on quantities purchased, items purchased and location that the items will be sent to. For some UK address there may be certain surcharges added to the cost by our courier supplier and these will be displayed on the quote.

Please note that it is the customer responsibility to provide the correct address to us. If an incorrect address is provided to us then the customer will have to pay any administrative charge that we incur.

Delivery Times

Delivery Times will vary depending on whether an item(s) are held in stock or need to be ordered in. In stock items are usually dispatched within 1 day of payment being received. Any stock that needs to be ordered from the manufacturer directly and usually dispatched in within 21 working days (not including weekends). Delays may be unavoidable at times due to suppliers stocks. My Team Shop part of Aficionado Distribution LTD will endeavour to inform of any unusual delays before the 21 working days (not inclusive of weekends) time period.

As My Team Shop, part of Aficionado Distribution Ltd, uses a number of different courier firms and delivery times often vary between different courier firms. Most deliveries will be made between 8am – 9pm Monday to Friday, however, some deliveries may be made on a Saturday during these hours. We will try to inform customers of the expected date of delivery where possible.

On some occasion we may see fit to ship directly from our suppliers warehouse to the address provided by our customer. We will try to provide all information prior to delivery. However please note that we are reliant on our supplier providing the details to us and if these are not provided to us we cannot be held responsible for not informing the customer.

Personalisation

My Team Shop part of Aficionado Distribution LTD may use several third parties to undertake any personalisation. As such this could result in a delay of work completed. We will, however, endeavour to inform customers of this as soon as possible. Furthermore we will also use our best endeavours try to obtain the closest possible match to any files/artwork submitted to us. However we cannot accept any responsibility for any variation in colour of the finished print. Due to the heat application of digital printing to the garment, shade variants may occur when printing on to different colour garments. Any file/artwork submitted to My Team Shop part of Aficionado Distribution LTD that you have supplied which requires exact pantone colours will be printed as near as the printing process allows. My Team Shop, part of Aficionado Distribution LTD, accepts no liability in the finished digital colour print.

Artwork

For any additional artwork that may need to be undertaken extra charges may be added to any quotation provided. My Team Shop part of Aficionado Distribution LTD will inform the customer prior to any work commencing and inform the customer of any additional charges. The customer has the right to cancel before the work has commenced. The additional artwork will only start once the balance has been paid. Once the work has commenced no refunds will be given. My Team Shop part of Aficionado Distribution LTD will inform the customer of ownership of any additional artwork at the time of a quote being produced. If the customer is purchasing the right of the additional artwork then ownership will pass on completion of the artwork being produced. If the customer is not purchasing the ownership of the artwork it will remain property of Aficionado Distribution LTD. The customer has the right to purchase the artwork at anything though an extra administration fee may be applied.

Copyright

The Customer shall hold the Company indemnified in respect of any claim cost expense or loss in respect of any patent copyright design. Furthermore this also applies to any trademark registration or any similar form of protection in respect of the production or sale of any of the Goods specified or authorised by the Customer. The Company gives no warranty (and none shall be implied) that the Goods or their sale or use shall not infringe copyright patent design or trademark registration or other similar forms of protection belonging to any third party. Sale of the Goods shall not imply or include the sale assignment or passing of any copyright to Customer.

Payment

All payments are made through the website using our secure payment gateway partner. Items cannot be paid for in cash at the club.

Returns

My Team Shop, part of Aficionado Distribution LTD, is reliant on the customer to provide the correct amount and correct size at the point of order. As a result our suppliers usually will not accept any returns. Should any of our suppliers do agree to exchange or take back goods, any restocking or administration fee will have to be paid by the customer.

All items that contain a club badge, sponsors logo, player’s name, numbers, initials or any other personalisation is classed a personalised item and therefore does not qualify for the usual Distant Selling Regulations.

All cancellations and returns are at the discretion of Aficionado Distribution LTD.

Sizing

All size charts on the My Team Shop website are to be used as a guide only. All of the brands displayed on the My Team Shop website have different ideas of sizes. If you are unsure of the sizes that you require, we would strongly advise you to purchase some samples first to help determine to correct size. Any advice that My Team Shop provides on sizing should be taken as advice only. My Team Shop will not be held responsible for items not fitting correctly. Please note all chest size measurements advised are calculated based on the size of the person and not the size of the garment.

Washing Advice

Always wash any item that have printing inside out. Always follow manufacturer of the detergent’s instructions for removing heavy stains. My Team Shop part of Aficionado Distribution LTD cannot be held responsible for discolouration or damage. This applies to grass or mud stains or any other stain from use. Please read the manufacturer of the garment instructions before first wash.

Ownership

All goods supplied on credit will remain the property of Aficionado Distribution Ltd until all outstanding amounts have been paid in full.

Images

All photos provide on My Team Shop website, Brochure created for Clubs, Business, Universities, Societies and Colleges and on any other material provided to customers are strictly for illustration purposes only.

Offers

Any offers are subjects to fair usage and we can cancel any order whether offers have been subject to misuse. We will inform customers in writing of any cancellation due to a misuse of the offer.  Offers can be withdrawn at any point without prior notice.